Privacy Policy

Last Updated: April 2026

1. Introduction

Welcome to WalkUpJams, a product of Walk-Off Works Inc. We respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information Walk-Off Works Inc. may collect from you or that you may provide when you use the WalkUpJams app, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. No Advertising Tracking & No Data Sales

Our business model is built on providing a premium utility, not on harvesting your personal data. We do not use advertising trackers, we do not build marketing profiles about you, and we will never sell your personal data.

To protect our service and prevent abuse, we may collect limited, pseudonymous usage information when you use certain cloud features (see Section 4).

3. Apple Music and Spotify Integration

WalkUpJams integrates with Apple Music and Spotify APIs to allow you to play walk-up songs. We do not collect or store your Apple ID or Spotify password. Any authorization tokens are stored on your device. We do not sell your data.

4. Cloud Services, Usage Logging, & Abuse Prevention

If you choose to use our cloud features (such as Cloud Sync/backup, sharing via share codes, hype music downloads, or AI Voice generation), certain data may be sent to and stored on our servers (hosted on Cloudflare) to provide the feature.

In addition, we may collect non-marketing usage logs for security purposes and to prevent abuse. These logs are designed to be pseudonymous and may include a random app-install identifier, timestamps, the type of request (for example: upload, download, AI voice generation), and basic technical metrics (for example: counts, file names requested, or text length). We use this information to help keep the service reliable, detect automated abuse, and support users.

Team rosters and player metadata (such as names and jersey numbers) and any custom audio files you choose to sync may be uploaded and stored to enable syncing across devices and sharing with your team. This data is not sold.

5. AI Voices

If you utilize the AI Announcer tool, the text you enter for announcements is processed by ElevenLabs via our proxy for the purpose of generating audio. We do not store the full announcement text in our usage logs; we may log limited metadata such as the length of the text and a pseudonymous app-install identifier to protect the service and prevent abuse.

6. Subprocessors

We use certain trusted third parties (subprocessors) to help us provide, improve, protect, and promote our services. These third parties will access your information only to perform tasks on our behalf in compliance with this Privacy Policy. Current subprocessors include:

Cloudflare: Cloud hosting, edge computing (Workers), and content delivery network (CDN) services.
ElevenLabs: Audio generation for AI text-to-speech announcements.

7. European Economic Area Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
The right to erasure ("Right to be forgotten"): You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

8. California Privacy Rights (CCPA/CPRA)

If you are a resident of California, you are granted specific rights regarding access to your personal information under the California Consumer Privacy Act (CCPA). These include:

Right to know: You can request details about the categories and specific pieces of personal data we have collected about you over the past 12 months.
Right to delete: You can request the deletion of your personal data that we have collected, subject to certain exceptions.
Right to opt-out: You have the right to direct us not to sell your personal information. WalkUpJams does not sell your personal information to third parties.
Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights (e.g., by denying services or charging different prices).

To exercise your CCPA rights, please submit a verifiable consumer request by contacting us at the email provided below.

9. Contact Us

If you have any questions about this privacy policy, please contact Walk-Off Works Inc. at support@walkoffworks.com.